Online Reputation Management can be time consuming for businesses to keep on top of and so it is often overlooked which is concerning as a staggering amount of potential customers look at and trust reviews.
In this day and age everyone looks to the internet to find what they need and something that people are likely to do before choosing to do business with any company is to have a look at the reviews that other customers have left about them. For this reason it is essential that you are managing your online reputation effectively.
Not all reviews can be positive ones but the way in which we deal with these reviews is vital. Composing professional responses to any negative reviews will help to build trust and shows that your business is reliable. Acting upon a negative review is the best way to change someone’s opinion and retain their custom. So many new customers can be attained by having a positive reputation online and we can generate one for you that will paint you in a positive and honest light.
Based in our Newcastle office, our Online Reputation Management services & campaigns that we set up all include a Google-verified third party review system and involves contacting customers, prompting them to leave a review. We use a number of free and paid services to help spread trust which is very beneficial to your image.
Having a positive reputation online can be the difference between a potential customer choosing your website or one of your competitors so we make it our priority to not only protect your reputation but also grow it.
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“ The SEO work Media Shark have done for us has been excellent. Many of our key search terms now appear not just on the first page of google but often in position one or two. The effect this has had on our overall traffic has been fantastic with the number of visitors to our site almost doubling in 2015. This has also resulted in a greater number of digital enquires which we are sure will continue to grow with the help of Mark and the team at Media Shark. ”
“ Media Shark have managed our paid search campaigns in 2015 and we have had great results. Our search traffic has been calculated in line with our spend and delivered sales way beyond our expectations. We would have no hesitations in recommending Media Shark and the team there to any one who wants to progress online. ”
Deep Blue Sports
“ A big thanks to the team at Media Shark we have seen sales of our sports nutrition bars grow steadily throughout the years. Managing Google AdWords, Facebook and organic SEO we hope to grow by double in 2016. Lloyd and Mark have worked closely with us each month and made understanding the statistics and plans forward very easy. ”